Uncover the real-world value of SAIM by reading the article and hearing from industry experts on how the platform is delivering a clear return on investment. From helping facilities go paperless, to identifying operating and energy efficiencies, to bringing data to the forefront of decision making, SAIM is already making a transformational impact on the aviation industry.

Read the full Airport Improvement Magazine article here (starts on page 78).

The value of SAIM lies in the ability to use real-time data to gain insights, streamline operations and make informed decisions. We’ve taken that a step further by introducing the SAIM Inspect app and handheld device to interface with the Tank Farm module in the field. It supports logging, tracking and intelligence gathering from maintenance and inspection activities at the fuel facility.

Viewing and recording maintenance & inspection
tasks on the SAIM Inspect app integrated
with the SAIM Tank Farm Manager module.

Benefits for operators:

Using the handheld device, management and engineering support personnel can communicate maintenance and inspection requirements and procedures to local operating staff. With clear expectations and modern tools, operating staff can save time and effort and ultimately go paperless with digital features like adding photos, notes, work order requests and more all while on the go.

Benefits for owners:

Real-time data and cloud-based storage of records provides owners confidence that all required maintenance and inspections are occurring to improve facility performance, maintain compliance and avoid costly unscheduled repairs.

Here’s how the SAIM Inspect App and handheld device works:

  • Management staff pre-program the intelligent Tank Farm module with required maintenance and inspection tasks and associated frequency.
  • The Tank Farm module generates a list of activities for each shift at the facility.
  • The operators sync their tasks to their handheld device and go out into the facility to complete their assigned tasks.
  • The operator scans the equipment tag associated with the identified task. The operator can then take a photo, file notes, or submit a new work order associated with the task, if needed. The task is marked complete once they’ve concluded all the necessary steps.
  • Once the operator has finished their daily tasks, they sync their progress to the SAIM platform. All pictures, attachments, work orders and notes are logged electronically, and the task status is saved.

Here’s why it’s powerful:

  • The app was built using feedback from industry subject matter experts, factoring in weather, visibility, connectivity, and hazardous environments of varied facilities.
  • The device’s ability to capture data gives owners even more insights into task completion, facility health and staffing needs.
  • Everything is digitized. Paperwork related to all historical and ongoing activities is digitized and stored with the asset on the cloud and is available to support future decision making.

In February, SAIM ran a successful proof of concept in the field, with operators and owners at Oakland International Airport. We recently expanded that field trial to Las Vegas International Airport.

Operators who have been part of the handheld pilot program applaud the app’s workflow and simplicity.

Operators save time and eliminate pen-to-paper hassle by scanning SAIM tags on facility equipment and logging maintenance tasks and work orders through the SAIM Inspect app on approved, intrinsically safe handheld devices. 

This device is a significant leap forward for SAIM and proves the extension of the platform to a mobile device is possible in a field setting, providing even more data and insights for SAIM clients.

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Tell us about your career leading up to your position with SAIM.

I’ve been in the aviation fuels industry for 20 years. I started on the reseller side before moving to the airline (buyer) side. Most recently, I worked for a software company as a SaaS provider that helps airlines with fuel management, direct operating costs, and other SaaS solutions.

What’s your favorite part about working in this industry?

The aviation industry has a global reach, but it is still small and close-knit. One of my favorite parts is getting to know all those people who help operate the world’s jet fuel supply.

Looking back at your career so far, what accomplishment are you most proud of?

I think SAIM is the culmination of my entire career. After working on both sides (seller and buyer) of commercial aviation as well as the general aviation space, I know the pain points and challenges our users face. All those experiences have brought me to this point.

What element of the SAIM digital platform has you most excited?

I’m excited about what the platform does for the industry in general – not only removing the pen and paper nature, but providing visibility into the condition and lifecycle of fuel infrastructure assets. The industry is getting to the stage where we’re not shying away from technology. SAIM helps with the manual process gap people are experiencing, making facilities more efficient.

In what ways have you seen SAIM serve the airlines in how they manage their critical fueling systems?

I saw SAIM at the beginning when the focus was on as-builts and scans. I’ve enjoyed seeing how it’s expanded to include maintenance capabilities, helping both the operators and airlines in managing their fueling systems more efficiently.

What are you most looking forward to with SAIM in 2026?

I’m looking forward to making connections with SAIM users this year and understanding how we can help support their operations, both today and into the future.

What drew you to wanting to begin your position with SAIM?

After working with Argus Consulting on projects in past positions, I knew the quality of work and the reputation the team has in the aviation fueling industry. The opportunity of getting to work with them, continuing to build on what’s already been established, and helping drive continued growth was really exciting to me.

Where can you be found when you’re not at work?

I’ll either be walking my dog with my wife, golfing, or watching sports.

What’s a fun fact about you?

I earned my Commercial Pilot certificate before I had ever flown on a commercial flight as a passenger.

What do you like most about your job?

It allows me to blend the use of technical knowledge and social fluency to provide a well-rounded, personal experience for clients.

What does your role as Help Desk, Training, and Documentation Specialist entail?

My role entails help desk support, training facility personnel, creating documentation for SAIM software updates, and helping us achieve compliance for cybersecurity standards like SOC2 and ISO by hardening data handling procedures and assessing SAIM’s overall cybersecurity posture. 

What do you like most about your job?

It allows me to blend the use of technical knowledge and social fluency to provide a well-rounded, personalized experience to our clients, enabling them to truly understand and adopt SAIM’s full tool kit with confidence and excitement.

What element of the SAIM digital platform has you most excited?

The Digital Twin architecture is so cool! Providing our customers with a comprehensive, single source of truth that is visually easy to understand and accurate down to the millimeter. What a useful tool that can impact so many industries! 

In one sentence, describe the SAIM platform.

Your one stop shop for Asset and Maintenance management that helps organizations streamline compliance, task and work order handling, and overall asset tracking in a single centralized platform.

How would you describe the culture of working for SAIM?

Everyone I’ve met has great energy and has been super helpful! You can tell everyone enjoys working with one another. The words “grateful” and “focused” are very fitting terms for the SAIM team! 

What are you most looking forward to with SAIM in 2026?

I’m looking forward to learning more about our verticals, future clients and helping improve our processes to secure cyber certifications and military clients. 

What’s your personal mantra or motto?

 “We are blessed without expense.” There is so much to be grateful for, and our only responsibility is to make the most of it. Take what you’ve been given and multiply! 

What are you most looking forward to in 2026?

SAIM Connect – it is a great opportunity to share ideas with clients, as well as connect with the team outside of the office.

What does your role as a Sales Development Representative (SDR) entail?

My role entails reaching out to new markets and booking meetings with decision makers.

What do you like most about your job?

The team. Each teammate brings their own strengths and energy. SAIM feels like a collaborative environment that I’m proud to be a part of.  

What element of the SAIM digital platform has you most excited?

The new parts and inventory module. It has something that our community has asked about, and is another step forward to improving SAIM’s platform and supporting our users.

In what ways have you seen SAIM assisting in how Operators can serve critical infrastructure? 

Being able to see critical information on assets, especially with teams across shifts.  

What are you most looking forward to with SAIM in 2026?

SAIM Connect – It is a great opportunity to share ideas with clients as well as connect with the team outside of the office.  

In five words or less, describe SAIM, LLC.

Useful, customizable asset integrity tool.

What’s a fun fact about you?

I golf to unwind and relax on weekends, but it ends up being incredibly frustrating/stressful. 10/10 would recommend! 

What’s your personal mantra or motto?

Action negates anxiety.  

In one sentence, describe the SAIM platform.

SAIM is your facility’s digital twin — all of the insight, none of the digging.

What does your role as Director of Business Analysis & Technology Operations entail?

I get to be a bit of a jack-of-all-trades. One minute I’m helping the team turn business needs into tech solutions, the next I’m making sure our projects and releases are running smoothly. Then, I might be answering support questions or building training so everyone feels comfortable. No two days look the same, and that’s what keeps it interesting.

What do you like most about your job?

It’s like solving puzzles every day. The project managers explain scenarios that pose problems we need to solve. Then, I get to ask questions and work with the team to come up with answers that will help us solve those problems. I am privileged to be the bridge between business and development, allowing me to work with many kinds of interesting people every day.

What element of the SAIM digital platform has you most excited?

What excites me most is our Digital Twin Module — it’s the heart of what makes us different. Everything you need is in one place; no more digging around. We’re also building predictive features to help spot issues before they become problems, and soon we’ll launch our Asset Map so you can see exactly where your moving assets are in real time.

What drew you to begin a career with SAIM?

I was drawn to SAIM because I thrive in fast-paced environments where I can solve problems and help people. I also knew I’d be joining a team where leadership truly values input, which made it the right fit from the start.

Where can you be found when you’re not at work?

Life outside of work is a mix of family time with my husband and our 14-year-old son, marathon training with the San Antonio Roadrunners, and plenty of yoga and meditation to keep me centered. Running helps me breathe easier, yoga keeps me from falling apart, and my family keeps me on my toes.