The Importance of Knowledge Transfer to the Next Generation
A digital-first strategy is key to closing the knowledge gap
The graying of the workforce in the transportation and critical infrastructure industries is revealing a knowledge gap between generations. Irreplaceable knowledge of the engineering, operations, and maintenance of fueling assets across these industries is leaving at a rapid pace.
Baby Boomer retirement is the biggest “brain drain” America has ever witnessed. The year 2011 began a two-decade period during which no fewer than 10,000 Boomers reach retirement age every single day[1]. In established industries, many retirees are walking out the door with 30+ years’ experience.
Think about it this way:
That’s hard to lose and even harder to replace. In a survey of manufacturing HR professionals, 34% said this would be a real problem, and 11% said it would be a crisis by 2025[2].
The risks of an inefficient workforce.
A poorly trained workforce could be putting themselves and your assets at risk. Ineffective knowledge sharing also endangers team morale and productivity, with the average employee spending over five hours per week seeking or waiting for assistance or information from coworkers, eventually recreating existing work or being delayed in their progress. Additional findings show that 66% of these unshared knowledge delays will last up to one week, and 12% last a month or more[3].
The benefits of a systemic approach to knowledge sharing.
It is not enough to rely on standard training protocols to teach employees how to do their jobs. Today’s managers must put tools in place to encourage and facilitate the transfer of knowledge gained through years of on-the-job experience.
A core principle of the SAIM smart fuels management platform is digitally documenting and communicating critical information. This ensures a smooth knowledge transfer and uninterrupted fuel facility operations.
The SAIM platform enables managers to retain written, video and other training documentation so the next generation of users and operators can gain competencies and experience success in their roles.
- Using reverse engineering through laser scan data, training manuals come to life with virtual simulations within a tank farm 3D model.
- Easy-to-use maintenance and operations digital checklists, alerts, and reminders keep new facility operators and managers on top of scheduled tasks and ongoing reports or inspections.
- Real-time signals help team members track important metrics and provide a centralized source of information to communicate with managers, engineers, and vendors.
Millennials are now the largest generation in the U.S. labor force[4]. They demand digital technologies to do their jobs well and expect workplace learning that uses apps, videos, gamification and virtual reality. They’ve grown up with information at their fingertips and are comfortable sharing what they’ve learned through digital platforms.
Our experienced team members and leaders come from environments where “knowledge is power,” but in today’s workplace the power lies in knowledge sharing. Companies who want to actively capture retiring knowledge and create a modern workforce need to transfer it in a way that will translate into the kind of digital learning and workplace environment the next generation expects.
Ready to transform your knowledge sharing strategies? Schedule a SAIM demo with one of our experts today.
Take the SAIM Facility Assessment to determine the current status of your organization's digital transformation
Want to learn more about digital transformation?
Learn how SAIM is improving the accuracy and efficiency of design and construction with digital engineering tools.
Houston-based Smart Asset Integrity Management LLC (SAIM™) benefits from the experience and knowledge of the facility design engineers and specialists at its mother company, Argus Consulting, Inc., a leader in the fuels systems infrastructure engineering industry. For more than 25 years, employee-owned Argus Consulting has focused solely on program management, design, construction administration, and asset integrity management of fuel receiving, storage and distribution facilities and systems.
Other Interesting Reads:
SAIM Team Snapshot: Sean Chung
SAIM Team Snapshot: Sean Chung June 11, 2025 Get to know Sean Chung, Director of Application Development for SAIM. He works out of his home office in Florida. In one sentence, describe the SAIM platform. The platform is a one-stop application to view everything you need to know about the facility you maintain. What…
SAIM Strengthens Leadership as President Joins Expanded Argus Companies Board
Industry Leaders Bring Strategic Expertise to Drive SaaS Innovation and Scalable Growth. SAIM President Tina Lux-Boim is leveraging her deep expertise in SaaS business growth and digital transformation as she joins the Argus Companies Board of Directors. With a proven track record of driving innovation and expanding market reach, she will work alongside a distinguished…
SAIM Team Snapshot: Liam Frank
SAIM Team Snapshot: Liam Frank February 25, 2025 Get to know Liam Frank, Junior Data Scientist for SAIM.Liam joined SAIM in January 2025. He is located at the company’s headquarters in Overland Park, Kansas. How would you describe the culture of working for SAIM? The culture is centered around a small, collaborative team where…
SAIM Team Snapshot: Timothy Pintar
SAIM Team Snapshot: Timothy Pintar December 10, 2024 Get to know Timothy Pintar, Marketing Manager for SAIM. Timothy joined SAIM in November 2024. He is located at the company’s headquarters in Overland Park, Kansas. How would you describe the SAIM platform in one sentence? SAIM is the ‘digital backbone’ for fuel facility operators, delivering…
Thanks for subscribing! We look forward to getting on the SAIM Page.