SAIM™ is proud to welcome Tina Lux-Boim as Chief Operating Officer. She brings decades of experience in business growth strategies, product and software development, and organizational effectiveness. Most recently, she served as CEO of Managed Maintenance, Inc., a software services company.

In her previous roles, Tina has demonstrated that she is a motivating leader and focused on delivering internal and external results. She was hired specifically for her expertise in technology and software as a service (SaaS) ventures. In her new role as COO of SAIM, Tina is focused on the company’s long-term strategic direction and vision and preparing the platform for growth.

“As SAIM’s client base grows, so does the need to grow our team and our capabilities. We are building an organizational structure that is scalable and ensures our clients’ long-term success with the SAIM platform through best-in-class development processes, security and client support.”

Tina shared the three aspects of SAIM that excite her most about the technology and the opportunities it provides for the industry.

  1. The innovation and scalability of the SAIM platform that ensures it will continue to evolve over the long-term as the industry and its needs evolve.
  2. Introducing, to a traditional industry, the ideation of a digital twin that drives them into cloud computing, the new standard for fast growing businesses and industries.
  3. The opportunity to be part of a creative and passionate team that is already providing a valuable tool to the industries they serve but excited about continuing to enhance and improve that tool, making it the preeminent solution for harnessing the power of IoT for a real time look at a system’s performance.

Houston-based Smart Asset Integrity Management LLC (SAIM™) benefits from the experience and knowledge of the facility design engineers and specialists at its mother company, Argus Consulting, Inc., a leader in the fuels systems infrastructure engineering industry. For more than 25 years, employee-owned Argus Consulting has focused solely on program management, design, construction administration, and asset integrity management of fuel receiving, storage and distribution facilities and systems.

Steven manages a fuel facility that operated with paper-based processes unchanged for decades until implementing SAIM. The platform provides real-time visibility into daily, weekly, and monthly operational status with 24/7 accessibility—even from home. Beyond simply digitizing records, SAIM created unprecedented transparency by giving consortium partners and senior management identical access to operational data. This visibility generated valuable feedback that helped Steven identify performance metrics for success, recognize team members needing additional support, and elevate standards across his facility—proving SAIM delivers far more management value than anticipated from a digital record-keeping system.

Real-Time Accessibility Transforms Operational Oversight

SAIM provides Steven with continuous access to comprehensive facility records and operational status across all timeframes—daily, weekly, and monthly—from any location. This constant availability, including remote access from home, represents a fundamental shift from decades of paper-based processes, enabling him to monitor conditions and respond to issues without being physically present at the facility or constrained by traditional office hours.

Shared Visibility Drives Performance Improvement Through Feedback

The platform’s transparency created an unexpected benefit by allowing consortium partners and senior management to view identical operational data that Steven sees. This shared access generated constructive feedback that proved instrumental in helping him understand the metrics used to quantify success, identify team members requiring additional support or stimulation, and systematically elevate performance standards across the entire facility operation.

Comprehensive Management Tool Exceeds Digital Replacement Expectations

What Steven initially perceived as a paper replacement system revealed itself as a sophisticated management toolkit with capabilities far beyond basic digitization. SAIM’s multifaceted functionality—combining accessibility, transparency, performance tracking, and collaborative feedback mechanisms—provides effective assistance for facility management that substantially exceeds the original scope of replacing manual record-keeping with electronic documentation.

Larisa manages fuel operations across multiple Hawaiian Islands from her base in Honolulu, making physical site visits challenging when issues arise hundreds of miles away. SAIM’s digital twin feature has become essential for her geographically dispersed team, enabling real-time collaboration with operators, engineers, and vendors across different locations. During a recent load rack issue, the digital twin allowed stakeholders in Hawaii, Canada, and Kansas City to simultaneously view assets and assess potential costs through a simple Teams call—transforming remote troubleshooting and decision-making for her island-based operations.

Geographic Dispersion Creates Operational Challenges

Managing fuel facilities spread across the Hawaiian Islands while physically based in Honolulu presents significant logistical difficulties for Larisa’s team. The hundreds of miles separating locations make it impractical to provide immediate on-site support when operators need assistance, creating potential delays in addressing equipment issues and requiring innovative solutions for remote facility management and assessment across the archipelago.

Digital Twin Enables Real-Time Remote Collaboration

SAIM’s digital twin feature transformed how Larisa’s team handles complex technical issues by allowing multiple stakeholders to view identical asset information simultaneously. During a critical load rack problem, she coordinated a Teams call where engineering support in Canada, vendors in Kansas City, and local staff could all examine the same digital representation of assets and pipeline configurations in real time.

Screen-Sharing Capabilities Accelerate Problem Resolution

The ability to share SAIM’s digital twin during virtual meetings dramatically improved decision-making speed and accuracy for cost assessments and troubleshooting. Rather than relying on phone descriptions or waiting for site visits, Larisa’s distributed team—spanning three geographic locations—could visualize exact asset configurations together, ensuring everyone understood the situation identically and could contribute informed recommendations for resolving the load rack issue.

After recognizing a critical gap in software for managing fuel facility assets, inventory, and maintenance, he discovered SAIM. Influenced by industry veterans, Bill has championed SAIM’s implementation across American Airlines locations. He currently chairs operations at three airports—successfully implementing SAIM in Tucson in 2024 and recently expanding to Charlotte and DCA—while serving on SAIM’s steering committee to support broader adoption across the airline.

Long-Tenured Experience Revealed Critical Software Gap

Bill’s extensive background in managing assets, inventory, and maintenance at American Airlines positioned him to identify a significant deficiency in fuel operations software immediately. His understanding of the substantial dollars spent on acquiring, constructing, and maintaining fuel facility assets and hydrant systems highlighted the urgent need for a comprehensive management solution that didn’t exist in the market.

Industry Veterans Validated SAIM’s Strategic Value

Endorsements from fuel operations patriarchs—including John Trozzo at American, Mark Bourdeau, who moved from United to Delta to join SAIM’s team, and Tom McCartin from Southwest and Spirit—convinced Bill of the product’s exceptional value. Their collective experience and enthusiasm for how effectively Saim addresses inventory and maintenance challenges provided compelling validation for the platform’s industry-wide importance and capability.

Successful Multi-Location Implementation Drives Expansion

Bill’s chairmanship at Tucson, where SAIM was implemented in 2024, demonstrated strong results that enabled expansion to two major hubs—Charlotte and DCA. As an incoming steering committee member, he now focuses on ensuring other American Airlines locations and fuel operations chairs receive the necessary support to replicate this success and advance the product to its next evolutionary level.

What’s Covered

Step Inside the Scan: View and measure your facility using high-resolution LiDAR data directly in your browser.

Capture As-Built Data: Access photos, field measurements, and documentation tied to real assets.

Stay Inspection-Ready: Maintain accurate records that support audits, planning, and maintenance.


Start the As-Builts and Digital Twin Demo by interacting with the screen below.

What’s Covered

Real-Time Monitoring: Track live flow, pressure, and alarms in a single unified dashboard.

Centralized Visibility: Eliminate siloed systems by viewing operational signals in one place.

Faster Response: Identify issues early and act with confidence using real-time data.


Start the Monitoring Demo by interacting with the screen below.

What’s Covered

Inspection & Maintenance Tasks: Create, track, and manage inspections with real-time updates and automated records.

Work Order Management: Capture issues, assign work, and track completion with full visibility.

Document Management: Organize and link critical files to assets, set expirations, and search by tag.

Start the Maintenance Demo by interacting with the screen below.

What’s Covered

Know What’s Getting Done: View task completion rates across facilities to identify gaps and improve accountability.

Track Labor & Budget Impact: Understand how labor and maintenance hours translate into operational cost.

Spot Risk Through Alarm Trends: Monitor safety and system events across sites to reduce incidents and downtime.

Understand Operational Readiness: See inventory, capacity, and reserves to support planning and forecasting.

Compare Assets Across Sites: Benchmark infrastructure to drive consistency and performance at scale.

Start the Director Overview Demo by interacting with the screen below.

What’s Covered

Take Equipment Out of Service: Remove faulty assets from use to trigger repairs and prevent unsafe operations.

Review & Update Work Orders: Add cost, time, and notes to operator-submitted work for clearer reporting and accountability.

Analyze Performance Trends: Filter asset data over time to detect anomalies and track operational benchmarks.

Capture On-Site Measurements & Visuals: Document conditions with photos and field data tied directly to assets.

Audit Tasks in the Digital Twin: Locate and prioritize open work using a 3D view of your facility.

Respond to Real-Time Alerts: Act faster on safety warnings and system notifications to reduce risk.

Start the Manager Overview Demo by interacting with the screen below.

What’s Covered

Start the Day Ready: Inspect critical equipment to ensure it’s safe and operational before use.

Report Problems in Seconds: Create work orders with photos and notes to eliminate delays and confusion.

Track Tasks by Location: Use the interactive map to see what’s complete, what’s open, and where to go next.

Start the Operator / SAIM Inspect Demo by interacting with the screen on the right.